Our framework for maintaining the highest standard of service is built on six core values.
Click on any of the core values to read more.
At Ivy Education, we go out of our way to tailor tuition to each individual student. We seek to gain an understanding of each client’s unique set of needs in order to tailor subsequent tuition in accordance with each particular preference. We believe that the match between tutor and student is of the greatest importance, as a good match can provide the inspiration to substantially improve achievement grades as well as confidence.
As we hold the belief that good tutoring can have a huge impact on the attainment, confidence and engagement of a student, we place great emphasis on the quality of our tutors. Not only are our tutors educated at the best universities around the country, they are also selected on the basis of their character and expertise. We believe that passion, experience and an inspiring approach are all vital attributes in a tutor, and we recruit according to this standard. In order to ensure the consistent quality of tuition being undertaken, we keep in touch with parents and families of the student and place extremely high value on the feedback we receive.
Over the course of the tuition, we prioritise customer care through regular communication with families. Our office team are always available at the other end of the phone, ready to listen, give recommendations and make arrangements. Enquiries are responded to with speed, and our clients are always our first priority. We also look to ensure that our tutors are properly prepared, and that they are given the best opportunities for professional development through our internal training programmes.
With a view to aiding our tutors in their efforts to provide the most effective, efficient and enjoyable support for students, we also offer assessments and consultancy as additional services. This leaves our tutors better equipped with a comprehensive view of the student’s needs, and allows them to plan the subsequent tuition accordingly. It is important for parents and students to be assured that their requirements have been understood, whether this pertains to their exam nerves, topics they are struggling with or their style of learning.
We understand that navigating the British school system can be a daunting prospect, with many families finding themselves in need of guidance and support. Bringing their extensive professional experience to the table, our educational consultants are on hand with the knowledge to demystify the admissions processes and entry requirements of London’s top schools. Our consultants are also able to help with school and university selection, identifying the environment best suited to each student’s personality, interests and ability.
Being a London-based tuition agency, we also feel a responsibility to the community at large and strive for good relationships with the schools around us. By utilising the pupil premium, our ‘Tutoring for All’ scheme has enabled us to send out tutors to many schools in the capital. We have been delighted to see many students receiving support that they wouldn’t otherwise have access to, with our tutors building on and reinforcing the teaching they receive during school hours. Hearing of the successes achieved from this scheme has been an immense privilege, and remains a priority for Ivy Education.
You can cycle through more of the feedback we have received using the arrows on the right hand side, or alternatively you can view a full and categorised selection of feedback and endorsements we have received here.
"Emma was a fantastic tutor and had a really good rapport with C. She was very encouraging and supportive. She explained things in a clear and understandable way and C really grasped concepts under her tutelage. I would highly recommend her."
"I met with Mrs C yesterday and she updated me on Y’s progress. The family are extremely happy with the tutors and Y’s results at school have improved noticeably. So they are very grateful to you at Ivy!"
"J has greatly improved in comprehension and creative writing thanks to Robin, who has proved an excellent teacher…I know J will greatly miss Robin as he always enjoyed his lessons with him and Robin always managed to make the lessons. A big thank you to Robin for all his help with J if I do not see him in the near future."
"Thank you for your good luck wishes for Annie’s mocks. She got an A in one Psychology paper and is still awaiting the result of the other."
"Both absolutely fabulous! I’m sure we will be booking both of them again! Thank you for putting us in touch with two such delightful tutors."
"It’s all been going very well. Marc took the time to really get to know M and I think this “bond” is helping M learn from him."
"Poppy is an amazing person and fantastic teacher! We really enjoyed having her."
"I just wanted to thank you so much for all your help, advice and time. We are so overjoyed that H will be going to Northcote and we really wouldn’t have had that chance without you. An enormous thank you from us both."
"Max was great, he really was. Delightful and impressive and J liked working with him. Wouldn’t hesitate to recommend him to others. Definitely will need his services again this Easter hols."
"Thank you very much for arranging the time with Helene and sharing the results. Helene was extremely helpful and professional. She was able to connect instantly with our little son and gave us superb actionable feedback afterwards. We really appreciated her input and couldn’t have wished for a better consultant."
"Liz Hill was amazing! Lots of great tips for us."
"Harmish impressed me; a very focussed together young man, as good at discussing his approach and my daughter’s progress with me as he was at engaging with the youngster herself. He dealt with her teenage attitude incredibly well, got her on task and kept her there for the entire session. He told me he is used to teenage girls and often helps his younger twin sisters with their work…. Clearly something which stands him (and them I suspect) in good stead! He shared some helpful ideas and materials with us as well! I highly recommend Hamish!"
"Thank you for the report which we will read with interest. It was very helpful to talk to Helene and both P and I very much enjoyed her company. Helene was very clear and very accurate, I felt, about where the weaknesses and strengths lie."
"May I also add how fantastic Delphine was, especially for English, and she was always willing and prepared for every lesson, she even offered to mark essays and answer any last minute questions I had in her own time regardless of the time of day. Highly recommended. And thank you for the great communication, I’ll be sure to recommend your services."
"I just wanted to let you know I was pleased with Ellyn and impressed by her ability to break down the concepts for T. He says she cleared up a lot of issues for him."
"Thank you very much for sending S’s report, as I said we found the assessment worthwhile and very reassuring that the problem lies in more exam practice and technique rather any other problems. Helene’s feedback and suggestions were of tremendous value to us and since then S has been more tuned and more enthusiastic about practicing."
"I also wanted to take this opportunity to say a big thank you to Vincent. He hit it off with T from day one and was an excellent tutor for him – motivating and teaching him but they also had fun together. T never once complained about having a session with Vincent which is a big achievement. Thank you"
"I am glad to say that Alex was a big hit, and H really learned a lot in his first lesson."
"We were very happy with your service. Alastair was very accommodating and helpful, even though I left it so late in arranging a tutor this time for my son J on our trip to London. J just loved Robin! He made it somehow fun for him and J wants to read the books that Robin recommended."
"I do want to tell you how helpful B found Alex to be. He is so charming and appears to care so much which is delightful. B loved his sessions with him."
"He made a tremendous effort preparing each boy their own beautiful journal. Each journal focusing on the remit I gave him (one reading the other writing). All in clever and creative ways. So, I was v pleased as I really did not want ‘dry’ (boring!) tutoring. David seems to have fit the bill for creative and out of the box thinking. So, thank you as it seems to be a good match."
"I just wanted to say a huge thank you for putting me in touch with David. M says he has been brilliant and she is really getting to grips with Chemistry! Which is good!!! He was always on time and friendly and I have said I will give him a reference if he needs one. Thank you so much again, I really appreciate you helping us out."
"We are absolutely delighted with M’s results – thanks also to Alex for his amazing work – M got an A* in her Physics and Chemistry. We are absolutely delighted and have texted Alex directly to say a big thank you!!"
"J was poor on the Gov Pol side prior to me getting Sean involved. Sean focused on that and he got a fab A there so well done Sean! J is continuing with Gov Pol, so sure we will need his services next Easter again, so please can J be first in line for him!"
"This experiences has reminded me why I started training to teach years ago as the pupils are motivated, engaged and passionate about learning in smaller groups. They appreciate how lucky they are to have extra tuition and it shows in the effort they put into each session. This in turn has motivated my planning to benefit their learning, be engaging and to target gaps in their learning. I would recommend more qualified teachers to explore and support tutoring as an alternative way to advance education."
"Andy is a great teacher. J definitely found all the sessions helpful and Andy went out of his way to ensure she got the most out of each session, even returning one day to pick up a paper to mark that she hadn’t been able to finish in time. Many thanks for all your help and I will definitely be putting the word out and about in Jersey about Ivy Education."
"I have been meaning to contact you to say thank you for providing Alex to help with T’s maths. He is a very nice personable and conscientious young man and he and T got on really well. She definitely felt much more confident by the end, so let’s hope all the hard work from both parties has paid off!"
"Emma was an excellent tutor. She established a very positive and friendly rapport with my son and he connected well with her, responded to her teaching and felt very comfortable working with her. I would highly recommend her."
"Just to say thank you so much for asking David to see H. Needless to say he was a big hit and H loved his time with him. So much so – it was his favourite part of the weekend ranked above his beloved tennis, swimming and the lego exhibition!"
"I just wanted to take a moment to say how pleased I am to be working for Ivy Education, and how impressed I am with its work. Over the last few years I’ve worked for various tutoring agencies and had a range of issues, including late payments, lack of communication and support and job descriptions that are nowhere near the real task! There’s never been a hint of this with Ivy; you are the only agency I know of that actively checks up on how things are going with tutors as well as clients, and it’s such a breath of fresh air! Eliza in particular has been really helpful and seems to always be in a good mood! I’m really impressed with the “Tutoring for All” initiative and the pay structure you offer – you’re certainly the first agency I would recommend."
"Both Alex and Sally are delightful, warm, and terrifically inspiring teachers. We all enjoyed them coming to the flat. Alex brings a whiteboard which makes maths more fun, and he is like a big brother to the kids. The three usually chat after a lesson. Sally and S click beautifully. Sally uses theatrical voices to motivate S’s creativity."
"H has been raaaaaaaaaving about Jack ever since they met on Friday!!! He has SO many wonderfully creative ideas in terms of how to “teach” P using the natural environment on Harbour Island… shells, treasure hunts etc etc. We are SO excited and full of anticipation. Thank you SO much Al, you are the best. Literally!"
"We have been so happy with Michael, C has improved noticeably and is making fantastic progress, scoring above average and beyond expectation for Maths and English in her end of year tests. We look forward to working with Michael further. He is fantastic! Many thanks"
"Lizzie has made the past two weeks such a happy journey, she has been more than professional and thorough throughout and consequently E has tackled these exams with so much determination and confidence. To be honest I am rather in awe of what they have achieved together. I only hope that when we next need some help with revision that she will be available."
"Tom was AMAZING!! S loved him. Prior to Tom’s arrival our nanny was doing the role – lots of rows. Tom made learning enjoyable for Sebbie again. We loved him!"
"All children should be entitled to receive the best possible education and it has been extremely fulfilling to work with pupils of all backgrounds, many of whom would not be in a position to pay for a private tutor without the financial support of the Pupil Premium funds."
"Joseph was great with D. They did an hour and a half, and D didn’t moan about that (I would never be able to get him to sit for that long!). I could tell that D really liked him and he was so pleased with himself afterwards, and felt like he had really achieved a lot. So, thank you so much…. he is going to be a big help!"
"Alastair and his team provide a wealth of knowledge and insight into entrance exam procedures, which was gratefully received as this was our first time going through such a process. The tutor provided was not only encouraging and enthusiastic but also understanding and patient and always had time to talk through any queries we had. The support on interview preparation was top notch, and arranged at quite short notice, and helped to calm our nerves when we felt anything but calm. When we first decided to go down the route of putting our son in for 8+ exams at some of London’s top boys’ schools we hadn’t realised how stressful the process would be. Alastair was always responsive, composed and gave much needed practical advice along the way. We really couldn’t have asked for more. We will be back when it is time to go through the process all over again with our second child!"
"I just want to thank you ever so much for the faith you put in me initially as a tutor, and the excellent opportunities, families and individual students you have exposed me to. I can very honestly say that tutoring has had a major impact on my life, and I often found myself most happy when tutoring! It’s a really incredible thing you have going at Ivy."
"I cant thank your team enough for all their help and yours, A is very chuffed with himself and Stowe here we come!!! And please can you pass my / our huge thanks to Susie and Sophie – truly great!!! Although they think it is all over, we have G next who is 11! So will be in touch again very soon I am sure!"
"T got an offer from Epsom College which we are all thrilled about. Virginia was such a big help with preparing T for his pre-tests, I have already let her know the good news and personally thanked her!"
"We definitely want Louise for half term. A is really enjoying working with her she seems to be able to strike the perfect balance of getting the work done in a way that A almost does not realise he is learning and sees it as fun, which with a very full on school environment at the moment prepping for 8+ is exactly what we need."
"Fatma is an amazing tutor, words can hardly express her talent. My daughter A is very comfortable with her. We are highly impressed with her teaching skill. A was struggling with Economics but Fatma’s way of teaching makes it much easier for A to understand the subject. Fatma is not only an excellent tutor, she is also very polite, very accommodating and punctual with her timing. I am so fortunate to have such a good tutor who has been a good example for a teenager like A. She has motivated her to get ready for a good university, as well as to work hard for a brighter future. My all best wishes for Fatma. Thank you so much Ivy Education for providing me with such good tutor."
"We cannot thank you enough for all your help in making sure E had the perfect tutor for her revision. Becky was a complete star in encouraging and nurturing her towards her exams and the time and effort has 100% paid off. We are totally thrilled with the results and look forward to working with Becky again next term. As a result I now have a much more confident and enthusiastic daughter. THANK YOU, THANK YOU."
"I have been meaning to email you to say how pleased we are with the hard work and dedication that Lora is putting into pushing D through AS-level French. You are right to describe her enthusiasm as infectious and she has gone to a lot of trouble to figure out the AQA specifications. Fingers crossed we can do enough to ensure that he gets a reasonable grade in the summer."
"I’m glad to say that young T reports back very favourably on the weekend’s work. He had his first Maths exam on Monday and tells me that it went well and that the preparation he received from Tom was excellent and just what he needed. I had a short phone call with Tom afterwards and was impressed by his manner and the detail of feedback he was able to give me on the pupil. Very useful for me to pass on to his new American school. I wouldn’t have any hesitation in approaching Tom for Maths tuition in the future. Thank you for sending me someone so good."
"Many thanks for your lovely email re S’s iGCSE results. Her final count is 8 A*’s, 2 A’s and 1 B for Maths! Which is a fantastic result. Alex sweetly texted S to see how she did which was very kind of him. She started back at Kings on Tuesday and is hard to believe she is in lower sixth! Her A-level choices are: French, Philosophy, English Literature and Biology. Many thanks for all your support for S and will be in touch if she needs any further help in the future."
"Thank you for introducing us to Mr George Marsh. We all enjoyed talking with him. My husband was particularly pleased to have gained an insight into the British exam system and instant feedback on the boys’ performance. As for the interview today, the boys came out very much relaxed. Mr Marsh put them into a right frame of mind and certainly it helped."
"S has really found all her sessions with Alex very useful indeed. Her mocks start tomorrow so I did mention to Alex that once she gets her results I will let you both know. Alex is a lovely young man and a great tutor. He is punctual, reliable, very organised and thorough. He explains everything to S and then makes her get on with it. He always gives feedback and positively encouraging and just gets her! S really likes him and says he really helps her understand everything much more. I have found Ivy Education and yourself to be very professional – you always follow up for feedback and always try to customise your service to meet each person’s individual requirements. (Not easy I am sure at times). I do think it also helps from your prospective – as you know the pressures on these students from the schools they attend and also the standard from the parents – especially when they have been through a system like Thomas’s!"
"I’m pleased to say that E achieved A*, A*, A, and her place at Oxford. The A was in French and we were hugely relieved it wasn’t lower. Sophie was wonderful and I’m sure gave E the confidence she needed and some vital consolidation which enabled her to achieve this result. R managed a B in his GCSE French which again was a huge relief and we have nothing but praise for the help Sophie gave him. He had 2 other B’s and the rest were A’s so a good day. I will of course be in touch as soon as we get to the point of needing more help for N. He’s doing ok at the moment but we’ll see how Year 9 progresses before deciding which areas might need your expert assistance. In the meantime, thank you for everything and I hope things are going well for you."
"M got her Spanish iGCSE result last week and amazingly she got an A*! I emailed Rosie to let her know and to thank her again all her help and support for M. I am sure that her input made a huge difference. M’s Spanish teacher at school will be amazed. She had said that if M got an A they would have a party!"
"We are thrilled with his results in the subjects Alex tutored B in. Maths: A, Chemistry: A, Physics: A. Overall he achieved 8 A’s and 2 B’s so we are delighted. Thanks again for putting Alex our way. He was marvellous and I am very happy to recommend him to any future clients."
"A is very happy with the all of the tutors. Indeed, he confirmed that yours are the best teachers on the subjects he has ever had, including from his College. I am, therefore, hopeful, that his results will demonstrate a better understanding of the concepts, and wish to convey my thanks for the effort put in, especially by Bilal. He has gone beyond the call of duty to support A. He sat for the first retake yesterday, and he sounds very confident… so I am keeping my fingers crossed!"
"Unconditional offer to Edinburgh. Thank you ever so much. Unbelievable, the last Business Studies tutor was great! She had her best scores in her worst subject! Over the moon."
"Ivy Education provide a good quality reliable tutoring service that has had a measurable impact on the progress of our targeted children. Our tutor Poppy was extremely punctual and reliable and proactive in her planning. She worked well with our children and behaviour management was always good.We have particularly valued Ivy Education’s flexibility."
"Ivy Education were fantastically efficient and accommodating to work with. The tutor they supplied was enthusiastic and professional. He worked with pupils that were struggling in mathematics and helped the majority of them to catch up and make excellent progress."
"I wanted to reiterate what a great job Helene did. It’s a great service you offer. Understanding your child’s academic baseline and learning style is a great foundation to build upon. Helene is a true professional and inspires a great deal of confidence. She is a real ambassador for your company."
"I just wanted to thank you so much for arranging for Helene to come and see H yesterday. She was absolutely brilliant and I just wish I had met her a year ago. H and her really clicked."
"I just wanted to thank you so much for all your help, advice and time. We are so overjoyed that H will be going to Northcote and we really wouldn’t have had that chance without you. An enormous thank you from us both."
"Just letting you know that M got in to Colet Court, we found out today and are over the moon, as I’m sure you can imagine! Thank you so much to you and your team for all your help along the way; please do thank George for us too."
"The children inspired me, too. They both dived in with a smile and complete friendliness and maturity. Didn’t feel like teacher / pupil dynamic at all. They were just both absolutely great and very pleasant to be around, and I’d happily help them out anytime."
An established kid on the block these days and one that really impressed us with its quality and integrity. ‘The staff are professional, courteous and helpful, and the tutor they sent was good fun, patient and thorough. My son learnt a lot,’ said a typically satisfied parent, ‘and I have absolutely no hesitation in recommending Ivy Education.’
Good Schools Guide, 2016
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